Megalodon Triple Knob Wireless Macro Pad

As many others have pointed out, this company is not fit to be operating. My parcel was "delivered" while I was out and the courier company took a photo of the item being left on the doorstep. When I returned home, it wasn't there. As the sender, they are responsible for sorting this out, but after responding to my initial email saying they couldn't help, they've completely ghosted me. So I have no product, and they have my money. Absolute scammers.

Good hardware, awful firmware and software support

I can live with most of the shortcomings listed in the other reviews here, but having it dump garbage characters or spamming other programmed keys on wake is not acceptable (love trying to save a recording project and having undo and new track entered a million times as well). Avoid until these issues are acknowledged and fixed. Demonstration video here - https://www.youtube.com/shorts/6us6oeIXgHg - the key is only supposed to have 'W' assigned to it - took 6 or 7 presses to make it stop.

With a LOT of effort, one can get this thing customized to their liking. However, based on extensive research online and active discussion in the Discord, there is no way to keep the wireless version from dumping garbage characters to the computer when it wakes up from sleep. The whole wake up from sleep is a big barrier to using the macro pad anyway.

The wireless version has some support in the form of upgraded firmware that one can install, but the wireless version has absolutely no support.

When I bought the wireless macropad I had heard about potential issues with utilizing old versions of VIA as well as other problems people had been having. Considering the wireless macropad was so new, I decided to take a gamble. Perhaps luckily, I had no issues with the macropad.

The first thing to note is that you'll want to find the correct JSON on the keebmonkey wiki, or join the discord and look into possible new versions uploaded by the community. I would also keep in mind all the limitations before purchasing this product. To date there are a few consistent struggles that people are having:

1. Sometimes your macropad will register keystrokes, but all columns are shifted to the left. There is a fix for this on the discord. Overall this is a major issue for the knobs as well. Luckily it's not a huge issue.
2. Some people report not all LEDs working. I don't think that matters, but if LEDs are a huge reason for purchasing, then know it might have some issue.
3. Some people report random characters showing up in their macros, or macros coming out jumbled. Not sure if this is user error or just an issue with how to work with the macropad itself compared to others.

One note on the latter, you CANNOT program macros of 5 strokes or more on this macropad WHEN WIRELESS. This is a limitation. I don't consider it a dealbreaker, as you can still program more strokes if wired, but others have had negative responses to this.

This is a NEW untested product. A Version One, if anything, so if you aren't wanting to deal with some kinks, then I'd maybe wait for Version Two if anything, or buy the wired one; which doesn't have as many issues.

I'm not a macro person. I bought it for the knobs and to program the keys as shortcuts. It's for my video editing just like a loupedeck or a blackmagic design control center. Compared to those, it has some limitations, but it's also cheap and customizable, and I'm pretty happy with it (I'm getting a second one soon.)

Programming is a bit of a pain. Anytime you want to change keymapping you'll need to reload the JSON, and you'll always want to SAVE your layout before closing VIA or VIAL. Speaking of which, VIAL support is there, and I prefer that over VIA. Sometimes when transferring the pad between work and home, the pad resets (there's no way to turn it off, and keys get pressed in the bag) and I'll need to reload the JSONs and my saved layouts to get my keys back. Not a huge issue, but know that you'll want to have access to your layouts if you travel around a bit.

Overall, for a wireless macropad with hotswappable keys, as well as knobs, I'm super happy with this. I'd say the pros outweigh the cons, but I will note that some people want this to be the answer to all their problems, and I think you'll be disappointed if you want it to solve a bunch of issues. I do recognize that I got a good one that worked out of the box, and not everyone has, so I understand some frustrations. So far though, there seems to be a fix for most issues, just know at this point it's luck of the draw.

Bought in early May, still doesn't work correctly.

The Discord is full of people not getting this thing to work or any support from the team. Keebmonkey took it down briefly, then put it back up for sale. Why are you still selling this when you're not planning to offer any support and there have been no substantial developments in months? Your reputation is taking a massive hit, I don't get it.

Wireless unit only supports 15 macros at a maximum of 5 keystrokes per macro. Wired the unit can support more keystrokes, but not more macros. None of this information was on the product page. If it was this might be a 4 star unit, but I would not have purchased it knowing the wireless limitations that I paid more money over the wired unit for.