I paid MORE, to have LESS!

The KB16B-02 is announced as an "advancement" over the previous version. But where?

Firmware Upgrades:

The most important feature is missing! Firmware Upgrades! The NON wireless version is BETTER as it supports firmware updates. New firmware versions support DELAYS in macros, which is a MUST-HAVE but are ONLY available to the KB16-01.

Bluetooth Function:

Good: It has Bluetooth...
Bad: Function is unclear, there is no button to switch between USB and Bluetooth. When you are in pairing mode you can switch between profiles, does this mean you can pair more than one device? Unplugging the USB cable does not always put the device back in Bluetooth mode. Then you need to press the Bluetooth button on the back and pair again. What is worse is that the F keys don't work via Bluetooth when assigned to the knobs but it does when connected via USB!

Knobs Function:

Can't switch profiles using the knobs. Instead of changing to the next profile it does send keys.

Build quality:

Good: The case is sturdy, the keys and knobs feel well made.
Bad: When plugging the USB cable in, you can see the OLED screen moving.

Software:

I use the software Vial (0.7.1) with side-load JSON "kb16b-02_v2.json" to program the KB16B-02, it's much better than the provided Software.

Other:

Not even some simple instructions are included.

Conclusion:

The biggest downer for me is the MISSING firmware upgrade function, I need delays in macros. Stay with the non wireless model if you don't want to be handicapped.

-- I'll update my review when firmware upgrades are available and issues fixed. --

Not all knobs work with the wireless mode, VIA configuration is messy at best, it broke only a few weeks in and since then I havent heard once from support.

Needs better software integration with VIA, faulty RGB lights that won't turn off till you hit a random button combo. Can't customize a thing due to old software. I should have gotten the usb version because it's recognized by the latest version of VIA.

Initially when I got my Triple Knob, I was loving and hating it.

BUILD QUALITY - EXCELLENT.
The knobs feel great. The yellow switches feel solid and not tactile/clicky.

CUSTOMIZE - EXCELLENT.
Using VIA makes the Megalodon super powerful. And I've only got to the 3rd layer. Able to use macros makes this awesome.

THE HATE
- There are no instructions, so I don't know what B and R means.
- Sometimes why only 1 key lights up green. No replies from KeebMonkey.
- Biggest issue was randomly resetting after on bluetooth idle. On USB mode, no issues. No replies from KeebMonkey.

NOTE: After reading some chats in discord, I finally figured why it resets. To wake the unit, DO NOT press the upper left key. That would reset it. Now I press and hold the lower left key and so far no resets.

the company doesn’t hold your hand, but for what it’s worth + a google search, this product beats any other macropad on the market in terms of functionality in an aluminum shell w RGB custom lighting

FYI for people who don’t know how to research: DOIO KB16 is the same as this macropad, and the .json is on github

I cannot find a .json file that allows me to assign the knob function, which was the main reason I wanted to get this.

As many others have pointed out, this company is not fit to be operating. My parcel was "delivered" while I was out and the courier company took a photo of the item being left on the doorstep. When I returned home, it wasn't there. As the sender, they are responsible for sorting this out, but after responding to my initial email saying they couldn't help, they've completely ghosted me. So I have no product, and they have my money. Absolute scammers.