Works great once I got the firmware updated so I could use VIA. It is very hard to find the correct info for updating or maybee it is just very confusing for me. I finnally got it updated and VIA running although now I could not even tell you exactly how I did it. It would be nice if it was flashed to begin with and came with some good instructions including the key commands for assigning functions.

It looks good, and serves the purpose. Really like the quality of the chord.

A thing I wished is that the documentation for using the QMK firmware made more sense; I keep getting mixed signals about whether the device is a v1 or a v2, and its reported chipset is more of a v2 despite reporting as a v1. That makes programming it way more scarier.

The device is of a nice quality and has some weight to it. It gets recognized by the online version of VIA so that's nice. I managed to use delays which online some people were complaining about, but no problem here. My only doubt is if it has enough memory to fill all of the keys with long macro's, but time will tell.

I wasn't happy about the amazon shipping when I ordered direct from the website. All the product instruction were not up to date and there was quite a bit of guesswork required during setup, but we did eventually get it to work. Also the storage space for macros is just too small.

I just purchased one and thought that since it was after 2023 I'd have updated firmware and wouldn't need to open it up to reset it. I was wrong. But once I opened it up, reset it, and flashed the new firmware everything started working great. It's really helped my DAW workflow. The knobs work well and precisely.

Minus one star for setup. Everything else has been pretty great.

I made a purchase of one of their products and within hours they canceled my order, I sent them an email to have an explanation and understand the situation. But they did not give me an explanation.

Good build quality, reasonable delivery time, guides on site are slightly outdated. Works out of box with latest VIA version, if that is all that is needed. Personally flashed in a new QMK driver so that I could change knob behaviour to something more valuable to me (window and tab switching).