Just like everyone else, nothing but problems. My device cant connect to VIA. I emailed the seller and they never responded. Shop elsewhere

I paid MORE, to have LESS!

The KB16B-02 is announced as an "advancement" over the previous version. But where?

Firmware Upgrades:

The most important feature is missing! Firmware Upgrades! The NON wireless version is BETTER as it supports firmware updates. New firmware versions support DELAYS in macros, which is a MUST-HAVE but are ONLY available to the KB16-01.

Bluetooth Function:

Good: It has Bluetooth...
Bad: Function is unclear, there is no button to switch between USB and Bluetooth. When you are in pairing mode you can switch between profiles, does this mean you can pair more than one device? Unplugging the USB cable does not always put the device back in Bluetooth mode. Then you need to press the Bluetooth button on the back and pair again. What is worse is that the F keys don't work via Bluetooth when assigned to the knobs but it does when connected via USB!

Knobs Function:

Can't switch profiles using the knobs. Instead of changing to the next profile it does send keys.

Build quality:

Good: The case is sturdy, the keys and knobs feel well made.
Bad: When plugging the USB cable in, you can see the OLED screen moving.

Software:

I use the software Vial (0.7.1) with side-load JSON "kb16b-02_v2.json" to program the KB16B-02, it's much better than the provided Software.

Other:

Not even some simple instructions are included.

Conclusion:

The biggest downer for me is the MISSING firmware upgrade function, I need delays in macros. Stay with the non wireless model if you don't want to be handicapped.

-- I'll update my review when firmware upgrades are available and issues fixed. --

Seems the wireless version is only compatible with old versions of VIA and Vial. I can't firmware update, which means I can't do delays, which means many macros won't work at all. I have sent messages to KeebMonkeys support multiple times without answers. Pretty sad about this experience TBH.

It's beautiful and feels great when it works... but. Might as well get the wired version because the bluetooth version is useless. It only says connected for about 1-2 mins then stops working. Also, one of the knobs completely broke after a week of use. I contacted support but heard nothing.

Not all knobs work with the wireless mode, VIA configuration is messy at best, it broke only a few weeks in and since then I havent heard once from support.

Needs better software integration with VIA, faulty RGB lights that won't turn off till you hit a random button combo. Can't customize a thing due to old software. I should have gotten the usb version because it's recognized by the latest version of VIA.

Initially when I got my Triple Knob, I was loving and hating it.

BUILD QUALITY - EXCELLENT.
The knobs feel great. The yellow switches feel solid and not tactile/clicky.

CUSTOMIZE - EXCELLENT.
Using VIA makes the Megalodon super powerful. And I've only got to the 3rd layer. Able to use macros makes this awesome.

THE HATE
- There are no instructions, so I don't know what B and R means.
- Sometimes why only 1 key lights up green. No replies from KeebMonkey.
- Biggest issue was randomly resetting after on bluetooth idle. On USB mode, no issues. No replies from KeebMonkey.

NOTE: After reading some chats in discord, I finally figured why it resets. To wake the unit, DO NOT press the upper left key. That would reset it. Now I press and hold the lower left key and so far no resets.